ARYATI, RIKA
(2014)
PENGATURAN DAN PELAKSANAAN STANDARDISASI DAN SERTIFIKASI USAHA JASA PARIWISATA DI KOTA BUKITTINGGI.
Other thesis, Universitas Andalas.
Abstract
ABSTRACT
Indonesia is a beautiful country with a tropic climate that famous as a rich and unique country because of its nature and culture. These reasons make Indonesia as one of a major destination of World Tourism. One of eleven provinces that most visited by the tourist is West Sumatera especially Bukittinggi city, as the dreamland of West Sumatera. These conditions are also make there are many business services of Tourism sector in Bukittinggi to support the tourism activity because Tourism sector is one of the most local revenue resources. In order to achieve a qualified Tourism business services, government should undertake standardization and certification. Thus, this research tries to examine and discuss about The Regulation and Implementation of the Standardization and Certification of Tourism Business Services in Bukittinggi City that will answer some problems, they are, how the regulation of standardization and certification of tourism business services nationally and Internationally, how the implementation of standardization and certification regulation of tourism business services in Bukittinggi and what efforts that is being done by the government to give protection to the tourist. This is a descriptive study using an empirical juridical method.
After doing research, some answers that can be conclude are there is no special regulation that concern on standardization and certification of the tourism business service internationally, and in other hand it is covered by Government Regulation No. 52 of 2012. As the city of Tourism, Bukittinggi has not done the standardization and certification of tourism business services. And to protect the tourist the government implements some obligations that must be fulfilled by the businessmen about the services they given, perform guidance of tourism awareness to the society and also work together with the Tourism organization and constabulary in city of Bukittinggi.
Keywords : Standardization, Certification, Tourism
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